Terms And Conditions of Redemption

All JustRewards Certificate Awards and/or associated Individual Packages must be redeemed before the expiration date listed on the certificate.

When choosing an event, please keep in mind that you must allow at least 30 days for processing of your certificate. As such, only events taking place 30 or more days from your date of redemption are available for redemption. 

You will receive a confirmation that your certificate redemption request has been received within 48 hours of submission. Should there be any problems with your redemption request, you will be notified at that time. 

All events available for redemption are based on both accommodation and event ticket availability. As such, it is important to note that availability can be exhausted from time to time. While we will make every effort to fill your award package with your first redemption choice, there are rare instances where this is simply impossible. Should this occur, you will be promptly contacted by one of our Customer Satisfaction Representatives and given the opportunity to redeem your certificate for a different event. As such, please do not make plane or other travel arrangements until your redemption has been confirmed by a JustRewards Customer Service representative. 

Additional charges will apply for additional nights and/or tickets, and are subject to availability. 

Your tickets and accommodation information will arrive within one week of the event, unless otherwise advised, and will be sent to your provided email address or home address via Federal Express. A signature will be required for delivery of any package delivered via Federal Express.

All JustRewards Certificates are individual awards and are not valid for group travel. We ask that you redeem no more than two awards for an individual event or vacation. 

The JustRewards Customer Satisfaction and Support Center at 1-800-700-1357 is open Monday through Friday 9AM - 6PM and can help you with questions ranging from the validity of your certificate through the status of your order. Furthermore, the Support Center can also assist you finding an event to attend, should you have trouble deciding what to redeem your certificate for. 

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Cruise Awards 

Cruise Awards must be both redeemed and completed before the expiration date listed on the certificate; normally, this is one year from the date of Award issue. 

Travelers are responsible for transportation to and from the port of departure. Additionally, port charges and all personal incidental charges-- such as telephone calls, soft drinks and alcoholic beverages, medications, doctor visits, tips and gratuities, services rendered, parking and optional excursions-- are also the responsibility of the traveler/s. 

Documentation confirming your cruise award vacation will be sent to you approximately 30 days before the confirmed sailing date, unless otherwise advised, and will be sent to your provided address via Fed-ex mail. A signature will be required for delivery of this package. This documentation is required for cruise embarkation, so please make sure you receive it before leaving for your cruise. 

U.S. and Canadian citizens need proof of citizenship (passport or certified copy of birth certificate with photo identification). Any guest traveling without proper documentation will not be allowed to board the vessel, and no refund of the cruise fare will be issued. 

Additional restrictions may apply to your specific vessel, cruise, and/or ports of call. Please see the vacation/cruise itinerary for additional details, or contact the JustRewards Satisfaction and Support center at 1-800-700-1357 with any questions. 
 

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Additional Disclaimers 

JustRewards reserves the right to change the Terms and Conditions of Redemption at any time, without notice. 

Please see your individual reward certificate, flyer, brochure, redemption material, online redemption selection pages, or other provided material/s for additional terms and conditions which may apply to your specific award. 
 

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Legal Disclosures 

The JustRewards Certificate Redemption Center is acting as an intermediary and agent for suppliers in selling services, or in accepting reservations or booking for services which are not directly supplied by this company such as hotel accommodations, group transportation, meals, tours, event tickets, cruises, etc. This company therefore, shall not be responsible for breach of contract of any intentional or careless actions of omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you, your travel companions or group members. We shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical construction difficulties, diseases, local laws, climactic conditions, abnormal conditions or developments or any other actions, omissions, or conditions outside the company's control. 

By embarking upon travel, the traveler/s voluntarily assume/s all risks, and is advised to obtain appropriate insurance coverage against them. Your retention of tickets, vouchers, or booking after issuance shall constitute a consent to the above and an agreement on your part to convey the contents here to your travel companions or group members. 

By engaging the company and making a deposit and/or full payment and/or by confirming reception of redemption confirmation for the package arrangement/s specified, the traveler acknowledges the position of the company as stipulated by the foregoing, and agrees to hold the company blameless in making the arrangements on his/her behalf, provided same shall be made through generally acceptable suppliers at the time of engagement.  The traveler further agrees that restitution of damages, if any are claimed, shall be sought directly from the suppliers. The client also agrees to the terms and conditions of all tours and services as set forth by the suppliers. 
 

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Intellectual Property Disclaimer 

The terms, including keywords and/or phrases, as well as all associated graphics and/or logos, are registered trademarks of their respective companies and/or affiliates and are used herein for factual description purposes only. We are in no way associated with or authorized by these companies and neither them nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with specific events. 
 

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General Event Disclaimers 

The following disclaimers appear throughout the site, and apply not only to the pages they are explicitly referenced on, but additional any and all pages where these terms may be utilized for factual descriptive purposes. 

PRO BOWL
The terms Pro Bowl, NFL, AFC, NFC and Aloha Stadium, as well as all associated graphics and/or logos, are registered trademarks of the National Football League (NFL) and are used herein for factual description purposes only. We are in no way associated with or authorized by the National Football League and neither the National Football League nor its affiliates have licensed or endorsed us to sell goods and/or services in conjunction with NFL events. 

SUPER BOWL
The terms Super Bowl, NFL, AFC, and NFC, as well as all associated graphics and/or logos, are registered trademarks of the National Football League (NFL) and are used herein for factual description purposes only. We are in no way associated with or authorized by the National Football League and neither the National Football League nor its affiliates have licensed or endorsed us to sell goods and/or services in conjunction with NFL events. 

NCAA FINAL FOUR
The terms NCAA, Final Four, March Madness and The Final Four Tournament, as well as all associated graphics and/or logos, are registered trademarks of the National Collegiate Athletic Association (NCAA) and are used herein for factual description purposes only. We are in no way associated with or authorized by the National Collegiate Athletic Association and neither the National Collegiate Athletic Association nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with NCAA events. 

ALL-STAR BASEBALL
The terms MLB All-Star Baseball, MLB, American League, National League, MLB All-Star Game and MLB All-Star Weekend, as well as all associated graphics and/or logos, are registered trademarks of Major League Baseball (MLB) and are used herein for factual description purposes only. We are in no way associated with or authorized by Major League Baseball (MLB) to sell MLB All-Star Tickets and neither Major League Baseball (MLB) nor its affiliates have licensed or endorsed us to sell MLB All-Star Tickets and/or services in conjunction with MLB events. 

DAYTONA 500
The terms Daytona 500, NASCAR and Daytona International Speedway, as well as all associated graphics and/or logos, are registered trademarks of Daytona USA and/or NASCAR and are used herein for factual description purposes only. We are in no way associated with or authorized by Daytona USA or NASCAR and neither Daytona USA, NASCAR nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with NASCAR events. 

US OPEN GOLF
The terms US Open Golf, US Open Golf Championship, and Congressional Country Club, as well as all associated graphics and/or logos, are registered trademarks of the United States Golf Association and are used herein for factual description purposes only. We are in no way associated with or authorized by the United States Golf Association and neither the United States Golf Association nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with United States Golf Association events. 

US OPEN TENNIS
The terms US Open Tennis and USTA, as well as all associated graphics and/or logos, are registered trademarks of the United States Tennis Association (USTA) and are used herein for factual description purposes only. We are in no way associated with or authorized by the United States Tennis Association (USTA) and neither the United States Tennis Association (USTA) nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with United States Tennis Association (USTA) events. 

KENTUCKY DERBY
The terms Kentucky Derby, Churchill Downs, Triple Crown and Kentucky Oaks, as well as all associated graphics and/or logos, are registered trademarks of Churchill Downs Incorporated and are used herein for factual description purposes only. We are in no way associated with or authorized by Churchill Downs Incorporated and neither Churchill Downs Incorporated nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with Churchill Downs Incorporated events. 

THE MASTERS
The terms The Masters, The Masters Golf Tournament and Augusta National, as well as all associated graphics and/or logos, are registered trademarks of the Augusta National, Inc. and are used herein for factual description purposes only. We are in no way associated with or authorized by Augusta National, Inc. and neither Augusta National, Inc. nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with Augusta National, Inc. events.

To check availability and to reserve, call your Vacation Ownership Advisor at 1-888-682-4862.
Members of Marriott Vacation Club, Asia Pacific, please contact Member Services. 

Please note that once a package is booked and you receive a confirmation number, no cancellations or changes are allowed.